WEBVTT

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<v ->Hi, I'm Amanda Rousseau aka @malwareunicorn</v>

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and I'm an offensive security engineer

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and this is Hacking Support.

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[dramatic music]

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[keyboard clicking]
[dramatic music]

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This Twitter user, @cloud_opinion, asks,

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"At this point, hackers know everything

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"there is to know about every one of us.

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"Why do we need passwords now?"

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Why keep going to the gym if you're gonna die anyways?

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Passwords are kind of a necessary evil.

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And hackers really don't know everything about you.

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It all depends if you put that

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information out there on the internet.

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"Congrats.

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"I know what a white hat is, I know what a black hat is.

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"What is a red hat?

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"Angry hacker?"

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I don't think I've heard the term red hat hacker before.

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When you're a white hat hacker, you hack for good.

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A lotta people in the security industry

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are white hat hackers.

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And then, for the cyber-criminals, we call them black hats.

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There's also this other term called a gray hat

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where they could be a IT admin during the day

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while moonlight as a black hat during the night.

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[mouse clicking]

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@hacker4life asks, "@malwareunicorn, how do you even begin

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"learning and exceeding in this field?

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"I'm trying to become a

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"penetration tester and need inspiration."

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So, a pen tester is kind of like an attacker

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that goes and checks all of the external ports,

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any openings within someone's network.

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But if you really wanna be a penetration tester,

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there's a lot of content out on the web right now.

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Courses, workshops, they even have events and conferences

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where you can meet other people in the field.

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You can find a mentor, learn from them.

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They would point you in the right direction.

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I feel like the hacker culture is pretty open and diverse,

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so there's a lotta content out there.

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[mouse clicking]

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"Malware's the worst.

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"What is its purpose other than wasting my time?"

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Usually, malware is going after money.

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And, if anything, you're considered collateral damage.

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When malware is delivered, they're usually

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just spraying all the malware to many people as possible,

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so it may not be intended for you.

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I think of malware as a fashion trend.

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You know, there's different malware

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every season, every quarter, and you have to

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stay in fashion and on trend all the time.

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When you think about older malware

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that used to occur a couple years ago,

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sometimes it comes back in fashion.

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[mouse clicking]

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This twitter user, @naima, asks,

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"Jessica Alba is an interesting choice for hacking.

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"How do hackers decide who they're going to target?"

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Jessica Alba's a beautiful woman and she's also a celebrity,

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so she sounds like a great, shiny object

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for cyber-criminals to go after,

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but a lot of them have different motivations.

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It could include money, is probably the biggest one.

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Another one would be reputation.

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They would be like, "Ha ha, I hacked this person."

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It could be information, kind of like corporate espionage,

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and then we have destruction, which is kind of rare.

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Basically what it is, they try to destroy

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all the systems to put that company out of business.

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[mouse clicking]

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@KyleeMinaj asks, "Why do they make the login process

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"for your student loan aid so difficult and tedious?

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"If some hackers want to break into my account

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"and pay off all my student loans,

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"please don't make it difficult for them.

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"Y'all are gonna ruin this for me.

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"Let them run wild in there."

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Kylee, these hackers are not gonna go and pay off your debt.

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If anything, they're gonna go

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into the system to pay off their tuition,

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so a lot of these controls are in place

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to hinder hackers like that to get into your account.

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It's an unfortunate thing to do

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but, you know, it's necessary.

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[mouse clicking]

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@AxelBlazen asks, "Speaking of [beep],

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"what is even the point of these bot accounts

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"that follow you but, well, that's it.

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"No messaging or anything, no spam, just follow.

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"Like [beep] sake, it's dumb."

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Well, these accounts are doing something

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that may not pertain to you, what we call account aging.

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So what that means is they're trying to

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bypass a lot of automated detections from social media

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that they have in place to look for fake accounts.

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And so, by tweeting or messaging

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or making any type of action,

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they're trying to bypass detection

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to look more like a legitimate account.

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[mouse clicking]

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This Twitter user, @andrewcheeky, asks,

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"What will they think of next?

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"Is there anything that has been corded in the last decade

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"that hackers haven't found

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"a vulnerability to do some damage?"

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If you think about your fridge at home

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being able to connect to the WiFi or your pressure cooker

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being able to connect to an app on your phone,

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a lot of these devices are developed

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in a way where they're looking for

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the lowest possible cost of manufacturing,

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so when they get to the security part,

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it's kind of like an afterthought,

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so until things change, we're gonna

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still have these problems with IoT devices.

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[mouse clicking]

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Twitter user @sifbaksh: "@malwareunicorn,

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"what should my first step be in debugging?

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"Should I just get a file and a book and start doing?"

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The best way is to just jump right in.

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Think about it as riding a bike.

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It takes time, it takes practice,

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but eventually, you'll get it.

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There's a different debugger for every operating system

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but they're not easy to learn unless you start, you know,

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just doing it yourself and training yourself and practicing.

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Like, I don't remember every single command in a debugger.

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I have to use a cheat sheet.

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[mouse clicking]

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Twitter user @stormwuff_: "My awesome boss says that

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"I can request to change my job title

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"to whatever I want it to be

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"in our company profile [obviously safe for work].

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"Could anything random like

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"Pokemon Hacker or Cybersecurity Wizard.

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"What do you guys think it should be?"

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Well, I can see you just said, "Obviously safe for work,"

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so I think you should just name yourself Safe for Work.

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[mouse clicking]

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This Twitter user, @SuB8u, asks, "Your smart TV

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"and your video streaming apps are collecting and sharing

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"tons of data, just because they can.

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"How long before we can start having embedded cameras

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"that malware triggers surreptitiously?"

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I have unfortunate news for you.

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This has been happening minus six years

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and it's gonna continue to happen, so too late for you."

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[mouse clicking]

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@Alessan82718685, that's a mouthful: "Why do you hate C#?"

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Man, his handle looks like a bot. [laughs]

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I don't hate C#, C# hates me.

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[mouse clicking]

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@theonlyoneofyou asks, "Why can't hackers do anything useful

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"like leak Taylor's recordings of Babe and Better Man?

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"Grow up, hackers."

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Well, if you don't already know, Taylor Swift has

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an alter ego that we call @SwiftOnSecurity

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and she's considered a security pro

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in the cybersecurity industry,

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so no one actually wants to hack her.

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But if you're in the know and you know

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who that is, then you know who it is.

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[mouse clicking]

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This Twitter user, @zer0wn asks, "Can we stop calling

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"people who DDoS [beep] hackers?

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"Journos, why the hell do you even

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"call them hackers to begin with?

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"Looking for legitimate answers as I am confused as hell."

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Well, let me set the record straight.

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There's a difference between hacker and a cyber-criminal,

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so if we were to refer to the bad guys,

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I would rather prefer to call them a cyber-criminal.

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There's a lotta people in the security industry

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that consider themselves hackers.

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There's a lotta people that hack for good.

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@WMRamadan asks, "@malwareunicorn,

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"I have a simple yet daunting question.

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"Why do you use a Mac for your security work?

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"I mean, a lot of people argue the fact

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"that Linux is the way to go in terms of security."

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Mac is similar to Linux.

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Think about two different brands of cars.

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They look different on the outside

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but they could be sharing the same chassis underneath.

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There's not a lotta malware out there for Mac and Linux.

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I mean, it's there, but, you know,

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currently most of the malware is on Windows.

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[mouse clicking]

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The Bishop, or @JoshHarris25:

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"What is the point of spam emails?

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"Are they profiting from it?

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"What do they gain from spending random unnecessary emails?"

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When people send out spam emails,

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they're sending it to thousands and thousands of targets.

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Say you had a million emails sent out

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and they're requesting $1.

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These cyber-criminals are expecting

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that 1% will actually bite.

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A lotta these cyber-criminals will treat this as a business,

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so it becomes very lucrative for them.

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@Cybor_Tooth: "@malwareunicorn, if you were to

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"create a timeline for an incident, what would it look like?

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"Just curious because your design skills are cray cray."

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Well, a lotta people don't know this,

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but before I got into computer science,

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I was actually pursuing a degree in graphic design,

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so a lot of it, from my time doing that,

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carries over into my work.

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Back when I used to work at the Department of Defense,

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I used to create these 3D videos

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to describe different type of network layouts.

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I didn't know 3D design at the time,

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so I spent a weekend, taught myself,

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and the next day, started, you know, making content.

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If you can make things look nice and be able to

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communicate the actual abstract content, it helps.

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[mouse clicking]

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@dontlook asked, "Yeah, but bad pick up lines

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"and phishing really any different?

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"Low effort, easy reuse, and rarely do you get a success."

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I really think phishing is more effective

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than saying a pickup line.

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@ivladdalvi: "I studied WannaCry case in NHS hospital.

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"A disaster seemed totally preventable.

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"Why didn't they patch?

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"Were they lazy? Stupid?"

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In the case of this incident, a hospital

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in the UK was under a ransomware attack.

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It happened because they didn't

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upgrade their servers or their computers.

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And this is the whole reason

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why upgrading is really important,

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but when you think about it, some of these infrastructures

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like a hospital or a power plant,

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a lot of 'em cannot experience any downtime.

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So when you do do an upgrade, you have to

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shut down the systems for a little while.

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[mouse clicking]

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@Tyro733 asks, "As someone who doesn't work in Infosec,

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"what are red and blue team?

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"I'm assuming red are the pen testers."

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These terms actually come from the military

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where they would perform military operations,

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they have a team that acts as a red team doing the attacks

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and the blue team serves as the defense team.

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Similar to what we have in cybersecurity in that

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the red team is hacking the blue team's systems.

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The whole point of what the red team does

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is to enumerate holes within a network.

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We wanna find the holes before the bad actors do.

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Think of it like we're sparring partners.

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So, we're really not there to antagonize the blue team

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or anything like that, we really wanna

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work together with the blue team.

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[mouse clicking]

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@r00tzasylum: "Hacker kid interviewed his mom

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"about what it's like to build a career in Infosec.

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"Something @defcon parents often think about:

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"how do we inspire kids to go into this space

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"and see it for the fun and challenge that it is?"

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Well, when I was young, I had no idea

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I was gonna be in this job.

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I actually had to know that this job existed

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in order to actually go into it.

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If there was a chance that, at a career fair,

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you would have someone who gets to hack for living,

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I think that would be a really cool thing to have.

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You have to have the correct

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mentality to be in this industry.

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The whole hacker mentality is

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creatively thinking outside the box,

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solving a problem that's out of the standards

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or norms of how it's supposed to execute.

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If we kind of use that type of mentality

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in some of the content or workshops

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or anything that we reach out to these kids with,

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it'll kind of inspire them to

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wanna solve problems in this field.

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[mouse clicking]

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This Twitter user, @Arfness, asks,

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"Why do stock image hackers

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"exclusively wear ski masks and hoodies?"

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Well, I think the photographer was going for

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a feel of an actual robber or a criminal,

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but there is a reason to wear something on your face.

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They're trying to hide their face

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from cameras or any type of identifier

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that will attribute them to a crime.

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And why they're wearing hoodies,

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I can imagine that some of these server rooms are super cold

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and they need to cover their ears.

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[mouse clicking]

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If you don't already know, you know,

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some of us actually dress like this to work

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and I actually have a ski mask for all of my outfits.

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Lemme put it on for you guys.

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And it's not complete without the glasses.

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We're good to go, it's time to hack.

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[keyboard clicking]

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This has been Hacking Support with Amanda Rousseau.

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You guys stay safe out there.

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[dramatic music]