WEBVTT
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[dramatic music]
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The United States Secret Service,
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the protocols are born out of blood.
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[gun shots]
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[crowd screams]
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[banging]
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They may seem dramatic,
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but it's actually a necessary process
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to understand past incidents,
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[gun shots]
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failures and successes.
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God, oh my God!
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To ensure that threats are fully mitigated
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for future protectees.
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[dramatic music]
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My name is Jonathan Wackrow, I spent 14 years
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in the U.S. Secret Service as a special agent.
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I joined the United States Secret Service
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just prior to nine, 11,
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I was assigned to the New York Field Office
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as a criminal investigator.
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And 2008, went to Washington, D.C. where I was assigned
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to the Secretary of Homeland Security's detail,
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then just after the election of President Obama
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I went to the president's detail
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which allowed me the opportunity
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to plan and coordinate trips both domestically and abroad
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for the President and First Lady.
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So the approach that the Secret Service takes
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is a very proactive advanced process,
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we think about three main areas.
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We think about what are we gonna do
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in a tactical or crisis situation?
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What are we gonna do in a medical situation?
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And what are we gonna do
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if we have to relocate this protectee?
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And those are the big three,
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there are subcategories to all of them,
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but every agent and officer's constantly thinking
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about what am I going to do?
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What is my personal protection plan?
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And what is my plan for my protectee?
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We're never complacent
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because the moment that we become complacent,
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complacency kills and something happens.
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When the President goes to any location,
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the methodology is to set up
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concentric rings of protection
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around where he's going to be.
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That starts with the inside of a building.
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The dais, if he's giving a speech,
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how do we build out a security program from there?
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First, we look at where the President's gonna stand.
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We try to mitigate any line of sight issues that may occur,
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we wanna make sure that that environment is secure.
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I wanna be able to fortify my perimeter,
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I want access control.
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I wanna fully understand how I mitigate everybody
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that's coming into that environment,
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that's the metal detectors,
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that's the explosive detection,
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that is the utilization of different technology
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to ensure that we're always putting the president
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in the most safe location, regardless of where it is.
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[dramatic music]
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When a Secret Service Advanced Agent
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goes into a location that the President,
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or any of our other protectees are gonna go into,
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they're looking at that space much differently
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than the average citizen.
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Everything from the HVAC, the air conditioning units,
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how does that affect my environment?
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Can someone introduce in an aerosol spray
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from a clean air intake from the outside,
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and affect myself or the protectee?
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I'm looking at the lighting, who controls it?
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Can that room get dark real fast,
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and an attack it launched?
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How many entrances are there?
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Is there a set of stairs that can lead up from a basement?
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Is there an access way into the kitchen area?
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I wanna understand all of the access points
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into that location.
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Once that room fills up with people,
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I wanna understand what are the crowd dynamics
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gonna be in that space?
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In the event that something happens,
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it could be something administrative,
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like a medical emergency, how is that crowd gonna react?
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What are they going to do?
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And what that crowd is going to do,
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is gonna be the opposite
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to what I'm gonna do with my protectee
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'cause I wanna be able to quickly and effectively
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remove myself from that situation.
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Once that environment is established,
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how do we maintain it the entire duration
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that the President's there?
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I'm looking at the perimeter of that location.
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That perimeter can be our local law enforcement presence
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that's now allowing us to keep the general public
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away from this protective site,
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that moves out even further.
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We start looking at long-range issues
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that I need to address.
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I need aerial surveillance,
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I need the ability to understand
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what that airspace looks like above me,
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I need to understand
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if I'm near a terrain features such as water,
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how do I mitigate the vulnerability
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that's coming from that waterway?
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So do I need police boats out there?
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That starts to become that outer ring.
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So protective methodology in these concentric rings,
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you wanna address those types of threats
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as far out as possible.
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That's really the trade craft,
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and it comes down to experience.
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It comes down to constant training,
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and communication and awareness of your environment.
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[lady screams]
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Oftentimes, people look at the president,
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and they have blinders on.
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They don't even realize that their own action
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or what they're doing around the president.
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Oh, my gosh!
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Here we see a young woman
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who starts hugging the president and doesn't let go.
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She's not doing that out of malice,
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she's just starstruck that the President is there.
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The Secret Service has to be mindful that
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this isn't a threat
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that's gonna take the President's life,
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but it is nettlesome, we have to address this
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because it can cause a safety issue
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in the operating environment for the President.
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A lot of times the actions
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that Secret Service Agents take
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are not even realized by the people in the crowd.
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Here, we see a special agent in charge,
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and other agents carefully removing the arm
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of the individual away from the President.
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The President doesn't realize what's happening,
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nor does the individual, but this is traderaft,
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this is what they train for and it happens right here.
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What we're seeing here, is then candidate Trump speaking,
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someone aggressively comes towards the podium,
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Secret Service agent is immediately up onto the stage,
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the shift comes up with them,
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they provide 360 degrees of cover.
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Once the threat is taken away,
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the President can go back to giving his speech.
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So as dynamically as a threat rises,
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they can also be mitigated just as fast.
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Social media is just instant information,
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and it can be factual or disinformation.
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That social media is a challenge
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for any protective construct,
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whether it's the Secret Service, any government entity,
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or in private security, because information is dispersed
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and can go viral very quickly.
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[planes engines roars]
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There are times that the Secret Service,
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in conjunction with the military and the White House,
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take the President on a classified trip.
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Previously, that action was much easier,
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we can go under the cover of darkness,
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we could deploy a low profile protective methodology
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where we're not going around with lights,
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and sirens, and a big police motorcade.
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Problem with social media today is
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everything becomes public.
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So the example of the president going over to Iraq,
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the disclosure of that became public
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when Air Force One was seen over the United Kingdom.
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And someone took a picture of it, posted it online,
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and instantaneously, every news service
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around the world realized the President was in the air.
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And then trying to track that aircraft becomes easier,
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and now we have the President's location
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on a classified mission.
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You can just think about how dangerous that is
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for the United States Secret Service,
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the military, and the President himself.
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Social media is a challenge,
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not for just understanding where our protectees are.
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It's also a new pathway for threats,
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and social media has become this superhighway
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for making threats against protectees.
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But everything threat that comes
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into the Secret Service has to be investigated.
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The pathway of social media doesn't change that
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'cause now messages come in every single day
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that are either direct or veiled threats
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that have to be investigated the same way.
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The means, opportunity, intent
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for somebody to cause harm to our protectee.
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[loud sirens]
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The threat environment is very dynamic and unpredictable,
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Secret Service is mindful of that,
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so we have to constantly look back and say,
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"How do we improve?
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"How do we get better?
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"Yes, we came out of that environment, nothing happened.
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"But is there something that we could have done better?"
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With police [muffled speech],
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and here is the President of the United States.
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If you look back at the Kennedy assassination,
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no one had thought that someone would try to shoot
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the president from a long-range,
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as they were traveling in a motorcade.
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Think about how difficult that shot is to make
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it's a moving target, it's small from a distance.
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So when the Secret Service at that time was looking at it,
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they were always mindful that there is a probability
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that an event like that could happen,
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but the likelihood was pretty small
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for that high-impact situation.
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Well, calculation was wrong.
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So on this day in Dallas, we saw some things
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that worked really well.
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We saw that Secret Service Agents that are located here,
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and here, are able to quickly react to anything
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that may affect the President or the First Lady.
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What's different here this time, as compared to today
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is the motorcade route itself, how it's secured.
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Back then on either side of the motorcade, as you'll see,
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the crowd can get very close.
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So at any moment, someone could step into the crowd
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and block that motorcade.
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Today, based upon what we know,
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we ensure that all presidential motorcades
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have some sort of barrier,
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and are posted by law enforcement
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to ensure that threats can't come,
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and cross across in front of the motorcade.
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[dramatic music]
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Additionally, what we're seeing in this angle is,
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is a great view of the President and the First Lady,
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you'll never see that today, why?
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Because after this tragic day in American history,
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the Secret Service learned a very vital lesson,
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never to allow the President of the United States
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to ride in an open air vehicle.
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The Secret Service would rather have the president
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in an armored vehicle away from the public
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where they're not engaging, thus reducing the risk.
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[faint chatter]
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However, that's just not feasible in today's environment.
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So what we have to do is, we have to stage engagement
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between the President and the public very carefully.
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Here we see a video of President Obama
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from the inauguration getting out of this limo.
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This is a carefully coordinated event,
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where they had a very specific security construct
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built around it to ensure, even though they are in open air
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and in the public, all threads
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within all concentric rings are being mitigated.
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Our protective methodology hasn't changed,
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we're providing 360 degrees of coverage.
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We're seeing the crowds
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are completely separated by barricades.
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So we will not have a surge onto the motorcade route,
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there's also police postings here, here, here,
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every seven feet there was another member
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of the law enforcement or military community
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that was providing security for this event.
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Every agent in this image has a very specific role,
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they're there to immediately respond
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to the President or the First Lady,
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and immediately bring them back to the limousine
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for protection in the event of a crisis situation.
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As you'll see, we have agents that are flanked
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on the left and right hand sides
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who are there to address the threats,
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if anyone was to immediately come over the barricade.
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The supervisors are in close proximity,
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and they're there to cover and evacuate
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these protectees and get them to safety.
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Here we see in September 1975,
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president Ford leaving a hotel in San Francisco.
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Just after leaving the hotel,
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President Ford's walking towards his vehicle,
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at the same moment an assailant across the street,
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Sarah Jane Moore fired a weapon.
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[gun shots]
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[crowd screaming]
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The Secret Service, taking the emergency action drill
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that they had trained for, took the president
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and covered and evacuated him.
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We're seeing the absolute right things here being done
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by the Secret Service Agents.
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The President is here, they're covering him.
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They're putting him down behind the armor,
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they're trying to get him into the limo,
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but a fateful lesson was learned,
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the limousine door was not open.
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Ever since this day, every time the President
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is near a limousine, near armor that door is open
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because that's our safe haven.
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[gun shots]
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Another lesson the Secret Service learned
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was the day that President Reagan
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left the Washington Hilton, and was shot.
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In the moments that the assassination attempt had occurred,
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all the agents that you're seeing here and here
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are starting to face the protectee.
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The lesson learned from President Ford
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that we saw earlier, this limo door is open.
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One of the key elements of a Secret Service Agent,
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is putting yourself between the threat and the protectee.
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Here we saw our Secret Service Agent make themselves big,
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they absorb the threat, in this instance of firearm.
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This action alone saved the President's life
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because it allowed for President Reagan
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to be put right into the limo.
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We mitigated a potential loss of life
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by instituting a policy because of President Ford
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always to have the limo door open.
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Imagine the tragic scenario that we'd be in
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if this door was not open at that time,
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or the Secret Service Agent
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didn't react the way that they did.
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As we have seen, the protective model evolves over time,
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the Secret Service is always trying
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to evolve and get better.
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They're reassessing every action that they take
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on every single trip to ensure a more holistic
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and secure environment for the protectees.
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One thing that hasn't changed is that
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our protectees always remain a target.
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But how is the threat changed?
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What are the different tactics that have used?
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They've become more dynamic
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because our mandate is protection, we have to put ourselves
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between the threat and the protectee.
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And that means that we have to stand up tall
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when there's gunfire,
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we have to go address the threat head-on,
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we have to become the stop-the-barrier between that threat
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whether it's a sharp edged weapon, a gun, doesn't matter.
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We have to stand in between that threat and the protectee.
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We understand that it's just not normal [chuckles]
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to wanna put yourself in between a gun and a protectee.
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But there's a greater calling here,
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and we have to think about what we're protecting,
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and what that mission is.
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[gentle music]